FAQ


FREQUENTLY ASKED QUESTIONS (FAQ)

How old do I have to be to join Fitness?

- To join you must be 16 years old and above. We will only entertain members under 16 if they are obese, are under doctor advisement and take up personal training. All membership agreements for children under 16 years of age need to be authorised and signed by a legal guardian.

How do I feedback about your products and services?

- We welcome your feedback and we want to hear about ways we can assist you with any concerns you may have. Please have a chat with one of our club staff. If you would prefer to speak with club management, please let our reception team know. If they aren't immediately available, the reception team will ensure you are contacted by them as soon as possible. You can also fill up the Hey Manager feedback form strategically placed in all clubs. Alternatively, please email your query via our online contact form. We also love to know what we're doing well too! So do tell us about your successes or about a Fitness First team member who’s made a difference.

How much is membership at Fitness First?

- Membership rates vary depending on the type of package that is best suited for you. Please contact your preferred Fitness First club where our staff will be happy to discuss the various membership options available.